Privacy Policy | ProEnglishGuide - Your Data Protection

Our Privacy Commitment

We believe your learning journey should be private and secure. Discover how we protect your information on our free educational platform.

Current version: December 6, 2025

Our Privacy Philosophy

At ProEnglishGuide, we approach privacy with a simple principle: collect only what's essential, protect everything we gather, and never compromise your trust. As a free educational platform, we prioritize your privacy above all else.

No Payment Information. Since we're a completely free platform, we never collect or store payment details, credit card information, or billing addresses.

Information We Collect

Information You Provide

  • Contact Information: Email address (if you choose to contact us)
  • Feedback & Suggestions: Your ideas for improving our content
  • Communication: Messages you send through our contact forms

Automatically Collected Information

  • Usage Data: Pages visited, time spent, and features used
  • Device Information: Browser type, operating system, and device type
  • Location Data: Country-level information (for language preferences)

Important: You can access all our learning resources without providing any personal information.

How We Use Your Information

Improve Learning Materials
Enhance lessons based on usage patterns
Platform Optimization
Fix bugs and improve user experience
Content Planning
Understand which resources are most helpful
We never sell your data. Your information is used exclusively to improve our free educational platform.

Our Security Practices

Technical Security
  • SSL encryption for all data transmission
  • Secure server hosting with regular updates
  • Firewall protection and DDoS mitigation
  • Regular security audits and monitoring
Data Protection
  • Minimal data collection principle
  • Anonymous analytics where possible
  • Regular data review and cleanup
  • Limited data retention periods

Third-Party Services

We use a few trusted third-party services to enhance our platform:

Service Purpose Data Shared
Google Analytics Website traffic analysis Anonymous usage data only
Hosting Provider Website infrastructure Technical data only
Email Service Communication (if you contact us) Only if you choose to email us

Cookies & Similar Technologies

We use cookies only for essential functions:

Type Purpose Duration
EssentialSite functionality and securitySession only
PreferenceRemember language choicesUp to 30 days
AnalyticsImprove site performanceUp to 2 years

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

Children's Privacy

Our website is designed for learners of all ages, but we take children's privacy seriously:

Important Notice: Our site is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

Parents and guardians are encouraged to supervise their children's online activities and use appropriate parental controls.

Your Privacy Rights

Right to Access
Request what data we have about you
Right to Delete
Request removal of your personal data
Right to Object
Opt-out of data collection
Data Portability
Request your data in a usable format

To exercise any of these rights, please contact our team. We typically respond within 14 days.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We will:

  • Update the "Last Updated" date at the top of this page
  • Post a notice on our website for significant changes
  • Provide advance notice when possible

Your continued use of our website after changes constitutes acceptance of the updated policy.

Have Privacy Questions?

We're committed to transparency. Contact us with any questions about our privacy practices.

Contact Us